Maddy Grace Wood has had the pleasure to be able to develop leadership skills, invaluable customer experiences at a variety of jobs she's held since being in the working field.
Maddy Grace provided top-tier customer service, greeting guests, managing reservations, and ensuring smooth communication between the front of house and kitchen staff. She thrived in a fast-paced environment, efficiently handling seating logistics, answering phone calls, and maintaining a welcoming atmosphere.
Maddy provided friendly and efficient checkout service, handling cash, card, and EBT transactions. She also stocked and organized aisles, assisted customers with product inquiries, and managed closing procedures to keep the store running smoothly.
With a focus on speed, quality, and customer engagement, Maddy worked in a fast-paced coffee shop, preparing drinks, maintaining store organization, and ensuring customers had an upbeat, positive experience. She also assisted with opening procedures, setting up espresso bars and restocking supplies.
Maddy supervised team operations, cash handling, and customer service in a busy café setting. She managed store procedures, ensured a safe and positive work environment, and led by example to keep the team motivated and efficient.
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